Herfort Refund Policy
At Herfort, we strive to provide the highest quality products and services. However, we understand that sometimes you may need to return or exchange an item. Our refund policy is designed to be fair and hassle-free.
Return and Refund Eligibility
To be eligible for a return or refund, the following conditions must be met:
- The item must be in its original condition with all tags attached
- The item must not have been worn, altered, or damaged
- The item must be returned within 3 days of delivery
- The item must be accompanied by a valid receipt or proof of purchase
Refund Options
We offer the following refund options:
- Full Refund: If the item is returned in its original condition, we will provide a full refund of the purchase price
- Exchange: If the item is returned due to a sizing issue or defect, we will exchange it for the same item in a different size or a similar item of equal value
- Store Credit: If the item is returned and a refund is not possible, we will provide store credit for the full amount of the purchase price
Refund Process
To initiate a return or refund, please follow these steps:
1. Contact our customer service team via email at herfortofficial@gmail.com or phone at +91 9047344144 to obtain a Return Merchandise Authorization (RMA) number
2. Carefully package the item(s) to be returned and include all original tags, packaging, and accessories
3. Ship the package to the address provided by our customer service team
4. Once we receive the returned item(s), we will process the refund within 5-7 business days.
Exceptions
The following items are not eligible for returns or refunds:
- Final sale items
- Items damaged or altered by the customer
- Items returned after 3 days of delivery
Changes to This Refund Policy
We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our customer service team at:
+91 9047344144
18/2,Mangalam road, Palladam , Tiruppur – 641664.
By making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.